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faq

What does Arbor Circle do?

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Arbor Circle guides people to build the strengths, skills, and support networks needed to adapt to or even avoid life’s challenges. We develop these tools for life through more than 50 counseling, education and prevention programs, including mental health, substance use, family development and prevention services.

Where are you located?

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Our main campus is at 1115 Ball Ave NE, Grand Rapids, MI. We also have locations in Allegan, Holland, Muskegon, and Newaygo.

Do you provide parenting classes?

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Arbor Circle offers a variety of classes for parents and families, including specialty classes for fathers and families with teens. Most classes are offered in Allegan, Muskegon and Ottawa counties. Learn more about our children and families programs or contact Howard Matthews, our Parenting Program Specialist, for registration information.

What is your mission?

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Arbor Circle transforms the lives of children, adults, and families facing mental health, substance use, and family concerns by establishing caring partnerships with our clients and diverse West Michigan community.

How many people do you serve?

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Arbor Circle serves nearly 22,000 individuals and families annually. With more than 50 programs, our services include mental health, substance use, family development, adoption and foster care, counseling, prevention and quality child care resource and referral services.

Are you accredited?

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Yes, we are accredited by the Joint Commission, a nationally recognized accreditation body.

What is your service area?

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Arbor Circle serves 11 counties in West Michigan, with offices  in Allegan, Kent, Muskegon, Newaygo and Ottawa counties.

How do I pay for your services?

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Arbor Circle accepts Medicaid, Medicare and most types of insurance. Some programs are also offered at sliding scale or no cost to the recipient.

Do you serve people of all ages?

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Yes, we offer services to people of all ages, including pregnant women, infants, children, youth, families and adults.

What type of an organization are you?

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Arbor Circle is a private, non-profit 501(c)(3) organization that has been serving our community since 1945. Learn more about our history here.

Do you offer psychological testing?

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Psychological testing services are currently unavailable through Arbor Circle. Learn more about counseling services or call 456-6571 for more information. Alternative psychological testing services can be found here.

How is Arbor Circle different than other counseling service organizations?

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There are no guarantees that challenging times and tough choices will go away. But we view challenges as a platform from which to grow, rather than a cycle that cannot be stopped. We know that what defines a person, shapes families, and determines our community’s future is how we respond to those challenges. And responding differently requires us to think differently. It is our goal to help people become resilient, so we look beyond immediate needs and help every person uncover strengths to move forward.

Why is substance use treatment so important?

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Substance use remains a significant problem for families in our community, especially amidst the current national opioid crisis. The Centers for Disease Control and Prevention estimates that the total “economic burden” of prescription opioid misuse in the United States alone is $78.5 billion a year, including the costs of healthcare, lost productivity, addiction treatment, and criminal justice involvement. At Arbor Circle, we see this treatment to be of the utmost importance to improve the social and economic welfare throughout West Michigan.

How can I schedule an appointment with a psychiatrist?

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Psychiatric services at Arbor Circle are provided only as a support to receiving therapy. Learn more about our counseling services or call 456-6571 for more information.