The information we collect is used in support of Arbor Circle’s mission and to provide our donors, volunteers, and other stakeholders with the best experience possible. Arbor Circle collects information as visitors interact with our website, giving platform, email messages, and social media posts. Our commitment is as follows:
• We will not sell your information to a third party.
• We will not share your information with any third party outside of our organization other than service providers we use to improve our ability to communicate effectively with you, and as otherwise described below under “Sharing Your Personal Information”.
• Your gift information is known only to you, Arbor Circle, and our service providers.
• We will not send mailings to our supporters on behalf of other organizations.
We are located in the United States, and information that we collect is processed in the United States.
PERSONAL INFORMATION WE MAY COLLECT
Arbor Circle may collect information including your name, email address, postal address, phone number, social media ID, and similar contact information as well as credit card or other payment information (“Personal Information”). If you choose to provide your payment or credit card information to Arbor Circle for gift purposes, we will only use that information for the purposes for which it was provided.
HOW WE USE PERSONAL INFORMATION
Arbor Circle and our service providers may use Personal Information to:
• Send you information regarding Arbor Circle, our affiliates, and our partners.
• Process and respond to inquiries for which you provided the information, such as to process donations, register or renew as a donor or supporter, or receive information about a project, special event, or volunteer activity.
• Personalize the content and customize your experience, including targeted content and advertising, volunteer opportunities, and/or customized email messages.
• Notify you about special programs, events, and volunteer opportunities.
Our Website and Apps may include tools that allow you to share or publicly post our content to a third-party site or social network. You may choose to share information about your activities on our Website and Apps with such third-party platforms and their users, including publishing information about what content you may have viewed. If you choose to share information about your activities with social media platforms, we may send technical information about you to that platform as well as information about what content you are viewing.
OTHER INFORMATION WE MAY COLLECT
“Other Information” is any information that does not reveal who you are or does not identify you or another individual. We may collect Other Information such as IP address, browser type, mobile device type, etc. while you interact with our website, e-communications, or social media pages.
If you use your personal computer to access our Websites or Apps, this information, such as IP address, could be used to identify you.
We use this information to track use of our Website, including pages visited and time spent on each page, to measure the use of the Website and to improve its content and performance. To the extent that we share such information with third parties, it is not traceable to any particular user and will not be used to contact you.
You may delete cookies that are already on your computer, and stop cookies from being accepted in the future, by referring to your manufacturer’s instructions by clicking “Help” in your browser menu. All browser settings are slightly different, so to manage cookies, you should refer to the relevant settings within your browser. If you would like to obtain more detailed information about types of cookies, how they are used, and how you can manage your cookie preferences you may want to visit: http://www.aboutcookies.org or www.allaboutcookies.org.
USE OF GOOGLE SERVICES
SHARING YOUR PERSONAL INFORMATION
We may be legally required to disclose or share your Personal Information without your consent in some circumstances, for example, to comply with a court order or law enforcement. We may also share your Personal Information when we believe in good faith that disclosure is necessary to protect our rights or property, protect your safety or the safety of others, investigate fraud, or respond to a government agency, law enforcement, judicial or public authority, or other legal request, or to comply with the law.
We may also share your Personal Information with our lawyers and other professional advisors, and third-party providers of services such as cloud storage, customer relationship management systems, and others who need your information to provide services to us (or on our behalf).
At times, we may share anonymous or aggregated demographic information with our partners and external vendors, but such information is not linked to any Personal Information that can identify you.
HOW YOU CAN CONTROL COLLECTION AND USE OF YOUR INFORMATION
You may, at any time, choose not to receive emails sent by Arbor Circle by following the opt-out procedures at the bottom of our emails.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may be information that stays within our databases and other records which cannot be removed.
THIRD PARTY CONTENT AND LINKS
Our content may contain links to third-party websites, applications, or similar technology that are not controlled by Arbor Circle. Any access to and use of such linked websites is not covered by this Policy. Arbor Circle is not responsible for the information practices or content of these other websites and/or applications.
HOW WE PROTECT YOUR INFORMATION
We are concerned with protecting your privacy and data, and we use reasonable security measures: our database is encrypted using secure socket layer technology (SSL) and our third-party donation processor is a Level 1 PCI Compliant Provider. However, no method of transmission over the internet is 100% secure. We do not guarantee that unauthorized, inadvertent disclosure will never occur or that information may not be accessed, disclosed, altered or destroyed by any breach of our safeguards.